Wednesday, September 17, 2014

The List: Canada pupil Loan Privacy Breach

Student Loans Bc - The List: Canada pupil Loan Privacy Breach

Imagine being on a list that 583,000 Canadians are on. You might say... "Wow, what did I, Joe Smith, from small town Canada do to be on this list?"

Student Loans Bc

As it turns out, Joe Smith simply took out a learner loan in the middle of 2000 and 2006. His underground data is now missing. The following is a timeline of events...

• November 5, 2012: wage Canada employee discovers an external hard drive is missing.

• November 28: Departmental protection officer is notified.

• December 6: Officials learn personal data of 583 thousand Canada learner Loans clients from 2000 to 2006 is on the missing hard drive.

• December 14: The Office of the Privacy Commissioner is notified of the missing hard drive.

• Jan. 7, 2013: The incident is referred to the Royal Canadian Mounted Police.

Like a poorly written story, there are quite a few plot holes that need to be filled. Do you have a right to know how and why? Of procedure you do.

On November 5th, 2012 an employee of "Human Resources and Skills amelioration Canada" or the Hrsdc discovered that an external hard drive was missing.

The staff of the Hrsdc simply decided to wait nearly an entire month before notifying the departmental protection officer on November 28th.

It was approximately 9 days later before it was carefully what data was contained on the hard drive.

The Hrsdc held onto this data for someone else 9 days before notifying the office of the privacy commissioner on December 14th.

2 months after the hard drive initially was reported missing; the decision was ultimately made to report the theft to the Rcmp on January 7th.

I'm sure we all have questions to ask about this situation. My question... Why did it take a full month to decree what was on the missing hard drive? And why was it a full month and a half after the protection officer was notified that the Rcmp was brought into this sticky situation.

My best, uneducated in the art of losing hard drives with sensitive data on them, guess is that it was easier to stall a little... Oh say 2 months before reporting this situation to the Rcmp... Maybe it'll just turn up like a missing set of keys in the middle of couch cushions thus avoiding a media thunderstorm. No harm, no foul?

Feeling helpless? I know I am. Is there anyone that could have done to preclude this violation of privacy? possibly traveling back in time to convince your-self that not getting a learner loan would be a viable option. Alas, like many Canadians I had no choice. I needed an study and needed help to get from where I was to where I wanted to be.

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